Payment

Everything you need to know about paying for an order at Fruity Vape.

Accepted payment methods

The payment methods available to you are shown at checkout, and the icons in our footer reflect what we currently accept. Because available methods can change, checkout is always the authoritative list.

Currency

All prices on this website are in Canadian dollars (CAD). If your card is issued outside Canada, your bank sets the conversion rate and may add a foreign transaction fee — that fee comes from your bank, not from us.

Taxes

Applicable federal and provincial taxes are calculated at checkout based on your shipping address, and are shown separately before you confirm the order.

When you're charged

Payment is authorised when you place the order. If we cancel an order — for example because age verification cannot be satisfied, stock is unavailable, or we are not permitted to ship the item to your province — the amount is refunded to the original payment method. Depending on your bank or card issuer, a refund can take several business days to appear on your statement.

Order verification

We reserve the right to verify customer information, limit quantities, and refuse or cancel any order we suspect involves fraud, misuse, or a breach of age-restriction requirements. Where an order is cancelled after payment, we refund in full.

Payment security

Checkout is processed by Shopify's PCI-compliant payment infrastructure. Card details are handled by the payment processor and are not stored on our servers or visible to our staff.

Pricing accuracy

We work to keep prices and availability accurate, but errors can occur. Where a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund rather than fulfil it at the erroneous price. Prices are subject to change without notice.

Problems with a payment

If a payment is declined, please check the card details and billing address first, then contact your bank — declines are usually issued on their side and we don't receive the reason. If you're still stuck, email fruityvapeinternational@gmail.com with your order attempt details and we'll help.

Refund eligibility is governed by our Refund Policy.